Store Operations Manager — Customer Experience Leader

CVS Health; Westport (MA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health in Westport, MA is seeking an Operations Manager to drive store execution and customer service excellence. You will support the Store Manager, lead the store team, manage staffing, inventory, and finances to improve performance and loyalty.

The role requires flexible, full-time hours, including early mornings, overnights, and weekends. A high school diploma or equivalent is preferred; retail leadership experience is a plus. Competitive benefits accompany this full-time position.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication skills, leadership, supervision, and influencing ability.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store's crew.
• Provide actionable plans for operational and service improvements.

Skills

Leadership

Analytical skills

Communication skills

Staffing and scheduling

Customer service

Education

High School diploma or equivalent

Job description

CVS Health in Westport, MA is seeking an Operations Manager to drive store execution and customer service excellence. You will support the Store Manager, lead the store team, manage staffing, inventory, and finances to improve performance and loyalty.

The role requires flexible, full-time hours, including early mornings, overnights, and weekends. A high school diploma or equivalent is preferred; retail leadership experience is a plus. Competitive benefits accompany this full-time position.