STORE OPERATIONS MANAGER

Dollar General; Tennessee; On-site; USD 70,000 - 100,000; Full time

Job summary

Dollar General is seeking an analytics professional to own financial/operational analysis for store operations projects. The role involves weekly and monthly reporting, metric trending, data mining, and business case development to support leadership decisions.

Key responsibilities include designing dashboards, conducting audits, identifying process improvements, and supporting cross-functional initiatives with strong SQL/XML/Visual Basic skills and advanced MS Office proficiency.

Qualifications

• Bachelor’s degree required with 4–6 years of experience.
• 0

Responsibilities

• Analytics and reporting on store operations projects.
• Leads the design and maintenance of reporting scorecards for leadership reviews.

Skills

Retail analytics

Analytical thinking

SQL

XML

Visual Basic

PowerPivot

Power Query

Alteryx

1010data

MS Office

Education

Bachelor’s degree

Master’s degree preferred

Tools

PowerPivot

Power Query

Alteryx

1010data

Job description

Owns and/or delivers financial/operational analysis on store operations projects. This may include regular weekly and monthly reporting, metric trending, data mining and development of business cases, and associated benefits. Additionally, assists with ad hoc analyses and support of other projects and departments as requested.

Job Responsibility

Analytics and Reporting (50%)

• Leverages multiple internal systems to perform detailed analyses, identify trends or expectations, and support issue resolution.
• Designs, maintains, and manages reporting scorecards that track operations metrics, task management performance, and communication tool adoption for leadership review.
• Conducts process and applications audits; builds measurement tools to analyze current processes and recommend improvements or new solutions.
• Identifies and pursues process improvement opportunities with a focus on reducing waste and enabling automation.

Project Management (30%)

• Develops and manages project plans to monitor progress and status updates for key projects and test‑learn initiatives.
• Captures detailed requirements for enhancement requires and formalizes documentations for tool and process development or optimization.
• Performs field observations to gather insights support process mapping, and assess the impact of process changes.

Communication (20%)

• Develops presentations, communications, and training materials for leadership updates, product enhancement rollout, cross-functional initiatives, and training sessions.
• Provides field support through diagnostic troubleshooting for software applications and oversees user access management for internal tool.

Job Qualifications

• Demonstrates a knowledge of retail operations, merchandising and financial software and databases.
• Strong analytical, problem solving, and decision‑making skills with an ability to meet deadlines.
• Familiar with reading, writing, and editing programming languages such as SQL, XML, and Visual Basic.
• Experience with data mining and database management tool like PowerPivot, Power Quiery, Alteryx, and/or 1010data to identify opportunities through root cause analysis, develop actionable solutions and reports, and execute required plans.
• Highly proficient at MS Office products, especially PowerPoint, Excel, Teams, SharePoint, and Outlook.
• Familiar with reading, writing, and editing programming languages such as SQL, XML, and Visual Basic.
• Strong written and oral communication skills with the ability to summarize data into reports and presentations for senior leadership

Education/Experience

Bachelor’s degree required with a 4-6 years of experience minimum of 2 – 4 years of work experience in an analyst role. Master’s degree in Business preferred. Retail work experience a plus.