Store Operations Leader — Service & Execution

Hispanic Alliance for Career Enhancement; Boston (MA); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

The Hispanic Alliance for Career Enhancement is seeking an Operations Supervisor in Boston, Massachusetts. The role involves leading the store management team, ensuring smooth operations, and providing excellent customer service. Key responsibilities include supervising crew operations and handling customer inquiries. The ideal candidate should have strong communication and analytical skills along with retail supervisory experience.

This full-time role features a flexible schedule and a competitive salary ranging from $17.00 to $26.00 per hour, alongside comprehensive benefits for colleagues and their families.

Qualifications

• Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Support CVS Store Management team in planning and driving store execution.
• Lead the store and supervisory staff in the absence of a manager.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision and influencing skills

Computer skills

Education

High School diploma or equivalent

Job description

The Hispanic Alliance for Career Enhancement is seeking an Operations Supervisor in Boston, Massachusetts. The role involves leading the store management team, ensuring smooth operations, and providing excellent customer service. Key responsibilities include supervising crew operations and handling customer inquiries. The ideal candidate should have strong communication and analytical skills along with retail supervisory experience.

This full-time role features a flexible schedule and a competitive salary ranging from $17.00 to $26.00 per hour, alongside comprehensive benefits for colleagues and their families.