Store Operations Leader: People, Performance & Service

Kroger; Hutchinson (KS); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Employee discounts

Growth opportunities

Job summary

Kroger in Hutchinson, KS is seeking an experienced Store Operations Manager to help lead all store departments, drive sales, and maintain excellent customer service. You will supervise staff, assist with budgeting, and collaborate with department heads to meet performance targets.

The role emphasizes strong leadership, operational excellence, and effective communication with associates and management. On-site position with opportunity for growth within Kroger.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience as department manager or equivalent.
• Retail management experience and knowledge of store operations.
• Staff supervisory experience.

Responsibilities

• Assist store manager and associates in delivering a favorable customer shopping experience.
• Lead teams in planning, implementing and executing merchandising and operating initiatives.
• Develop action plans and communicate results to associates based on survey insights.
• Identify store opportunities and create timely solutions with action plans.
• Model exceptional customer service and resolve issues promptly.
• Oversee store operations in the manager's absence and manage budgets.
• Drive sales, reduce shrink, and improve store department contributions.
• Participate in labor management and daily cost control.

Skills

Leadership

Communication

Education

High school diploma/GED

Job description

Kroger in Hutchinson, KS is seeking an experienced Store Operations Manager to help lead all store departments, drive sales, and maintain excellent customer service. You will supervise staff, assist with budgeting, and collaborate with department heads to meet performance targets.

The role emphasizes strong leadership, operational excellence, and effective communication with associates and management. On-site position with opportunity for growth within Kroger.