Store Operations Leader | Health & Customer Experience

CVS Health Corporation; Brookfield (IL); Hybrid; USD 28,000 - 47,000; Full time

Job summary

CVS Health Corporation seeks an Operations Manager to join the Store Management team and drive store execution, performance and customer service excellence. You will lead a productive, engaged team, communicate clearly, and implement action plans under the Store Manager's supervision.

The role focuses on sales, inventory management, staffing, training and financial oversight to build consumer loyalty. A full-time, 40-hour schedule applies, with typical pay range posted.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, and to respond to urgent issues at the store.

Responsibilities

• Lead store crew and supervise activities to ensure smooth operations.
• Provide excellent customer service and address questions, problems and complaints.
• Support Store Manager with action plans for operational and service improvements.

Skills

Analytical skills

Deductive reasoning

Computer skills

Communication

Leadership

Supervision

Problem solving

Education

High School diploma or equivalent

Job description

CVS Health Corporation seeks an Operations Manager to join the Store Management team and drive store execution, performance and customer service excellence. You will lead a productive, engaged team, communicate clearly, and implement action plans under the Store Manager's supervision.

The role focuses on sales, inventory management, staffing, training and financial oversight to build consumer loyalty. A full-time, 40-hour schedule applies, with typical pay range posted.