Store Operations Leader: Elevate Retail Experience

Academy Sports and Outdoors; Pensacola (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Academy Sports + Outdoors in Pensacola, FL is seeking an Operations Manager to lead daily store operations, coach teams, and strengthen performance across departments, ensuring sales, service, and safety standards are met.

You will partner with store leaders to plan priorities, translate strategy into action, and develop people through hands-on leadership while managing inventory flows, labor planning, and merchandising execution.

Qualifications

• Bachelor’s degree in a related field preferred
• Minimum of 3 years of relevant leadership or management experience required
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets
• Strong leadership and coaching skills with the ability to develop people
• Solid business acumen with the ability to interpret operational and financial data
• Effective verbal and written communication skills
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office
• Sound judgment and decision‑making skills in a fast‑paced environment
• Ability to complete required certifications, including Firearms Sales and Power Industrial Truck
• Comfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval
• A team‑first attitude; while your core duties are your priority, you're happy to step in wherever you're needed

Responsibilities

• Deliver a strong store experience while building leadership capability.
• Support daily execution across departments, ensuring sales, service, and safety standards.
• Engage on the sales floor to translate strategy into action.
• Plan priorities with store leaders and coach team members.
• Learn processes such as inventory flow, labor planning, and merchandising execution.
• Prepare for broader leadership responsibility through exposure and development.

Skills

Leadership

Retail Operations

Customer Service

Workforce Management

Driving Results

Education

Bachelor’s degree

Tools

Microsoft Office

Inventory systems

Payroll systems

Job description

Academy Sports + Outdoors in Pensacola, FL is seeking an Operations Manager to lead daily store operations, coach teams, and strengthen performance across departments, ensuring sales, service, and safety standards are met.

You will partner with store leaders to plan priorities, translate strategy into action, and develop people through hands-on leadership while managing inventory flows, labor planning, and merchandising execution.