Store Operations Leader: Elevate Guest Experience & Growth

Altar'd State; Dedham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Altar’d State is seeking an Assistant Store Leader of Operations in Dedham, MA. Lead and support the Store Leader to achieve sales, guest service, and operational goals while developing a strong team and delivering an engaging shopping experience.

The role focuses on driving sales, managing schedules, optimizing loss prevention, and ensuring a clean, well-maintained store environment. Prior retail leadership and a customer-focused mindset are essential.

Qualifications

• 1 year retail management experience.
• Bachelor’s Degree preferred.
• Physical ability to lift up to 30 lbs regularly and perform tasks requiring standing, walking, bending.

Responsibilities

• Meet or exceed store goals and contribute to overall store performance.
• Deliver exceptional guest service and lead by example.
• Co-lead floor sets and visual updates; support scheduling and payroll.
• Oversee back-of-house processes, inventory, and loss prevention.
• Train new associates and develop talent within the team.

Skills

Guest service

Team leadership

Coaching

Communication

Operations planning

Education

Bachelor’s Degree preferred

Job description

Altar’d State is seeking an Assistant Store Leader of Operations in Dedham, MA. Lead and support the Store Leader to achieve sales, guest service, and operational goals while developing a strong team and delivering an engaging shopping experience.

The role focuses on driving sales, managing schedules, optimizing loss prevention, and ensuring a clean, well-maintained store environment. Prior retail leadership and a customer-focused mindset are essential.