Store Operations Leader: Drive Team Performance & WOW Service

AutoZone; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

AutoZone is seeking an Assistant Store Manager to support daily store operations, energize the team, and drive sales in a fast-paced retail environment. You will lead with strong communication, deliver WOW!

customer service, and contribute to a high-performing, safety-conscious store culture. In this role you will assist in recruiting, training, and supervising staff, manage inventory, and help meet financial targets while maintaining exceptional customer experiences and visual merchandising

Qualifications

• Proven leadership experience with strong communication and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Able to lift, load, and deliver merchandise safely.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through proper store merchandising.
• Enforce PPE use, promote workplace safety, and assist in risk management activities.
• Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Skills

Leadership

Communication

Sales ability

Decision making

Team development

Integrity

Job description

AutoZone is seeking an Assistant Store Manager to support daily store operations, energize the team, and drive sales in a fast-paced retail environment. You will lead with strong communication, deliver WOW!

customer service, and contribute to a high-performing, safety-conscious store culture. In this role you will assist in recruiting, training, and supervising staff, manage inventory, and help meet financial targets while maintaining exceptional customer experiences and visual merchandising