Assistant Store Manager: Lead, Sell, and WOW Service

AutoZone; Lanham (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

AutoZone is seeking an Assistant Store Manager to support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership and clear communication, you’ll play a key role in shaping store success and developing future talent.

As a leader you’ll focus on WOW! customer service, safe, organized store conditions, and profitable operations, while guiding staff through recruiting, training, and performance initiatives to meet business goals.

Qualifications

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.

Responsibilities

• Lead and develop store personnel to maintain a high-performance team.
• Ensure clear and effective communication with employees and customers.
• Help meet sales targets and maintain inventory accuracy.
• Oversee store operations and adherence to company standards in the absence of store leadership.
• Deliver WOW! customer service, resolve concerns, and turn complaints into positive experiences.
• Drive operational efficiency through merchandising, process discipline, and safety compliance.
• Assist in budgeting, monitor expenses, and support profitability.

Skills

Leadership

Communication

Sales growth

Operational efficiency

Risk & safety compliance

Education

ASE Certification preferred

Job description

AutoZone is seeking an Assistant Store Manager to support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership and clear communication, you’ll play a key role in shaping store success and developing future talent.

As a leader you’ll focus on WOW! customer service, safe, organized store conditions, and profitable operations, while guiding staff through recruiting, training, and performance initiatives to meet business goals.