Store Operations Leader | Customer Experience & KPIs

Safelite; Bellingham (WA); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Competitive weekly pay and bonus opportunities

Benefits package valued at more than $10k

Tuition reimbursement up to $5,250 annually

Paid training and resources

Job summary

A leading automotive services provider in Bellingham is seeking a Store Manager to oversee daily retail operations. This role entails providing exceptional customer service, managing staff performance, and ensuring compliance with safety protocols. Ideal candidates will possess a High School Diploma and relevant leadership experience in retail or service environments. The position offers competitive pay and a robust benefits package, including tuition reimbursement and paid time off.

Qualifications

• 5-7 years of leadership/supervisory experience preferred.
• 3+ years of leadership experience with performance incentives.
• 3-5 years of experience in retail or service center environments.

Responsibilities

• Oversee daily operations, including staff management and inventory control.
• Drive team performance to meet KPIs and company goals.
• Ensure technicians are SafeTech™ certified through training.

Skills

Leadership

Communication

Customer Service

Inventory Management

Microsoft Office Suite

Education

High School Diploma/GED/Equivalent

Job description

A leading automotive services provider in Bellingham is seeking a Store Manager to oversee daily retail operations. This role entails providing exceptional customer service, managing staff performance, and ensuring compliance with safety protocols. Ideal candidates will possess a High School Diploma and relevant leadership experience in retail or service environments. The position offers competitive pay and a robust benefits package, including tuition reimbursement and paid time off.