Store Operations Leader — Customer Care (Full-Time)

Hispanic Alliance for Career Enhancement; Georgetown (KY); On-site; USD 24,796 - 38,572; Full time

Job summary

CVS Health is seeking an Operations Manager who will join the Store Management team to drive store execution and performance. You will lead a store crew, manage staffing, training and development, and support the Store Manager in strategic operations and financial management.

The role emphasizes customer service leadership, inventory and sales oversight, and ensuring a high-quality healthcare experience for customers and communities served.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership and supervisory capabilities.
• Ability to work a full-time flexible schedule including mornings, overnights and weekends.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise and direct activities of the store's crew.
• Communicate information openly and promptly to staff and supervisors.
• Support Store Manager with plans for operational and service improvements.
• Assist customers with questions, problems and complaints and promote service culture.

Skills

Leadership

Communication

Analytical thinking

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager who will join the Store Management team to drive store execution and performance. You will lead a store crew, manage staffing, training and development, and support the Store Manager in strategic operations and financial management.

The role emphasizes customer service leadership, inventory and sales oversight, and ensuring a high-quality healthcare experience for customers and communities served.