Store Operations Lead & Training Specialist

Smoothie King (SKFI); Shawnee (KS); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Tip Sharing

Overtime eligibility

Employee discount

Paid training

Flexible scheduling

Uniform

Free smoothie during qualifying shifts

Opportunity for advancement

Job summary

Smoothie King is seeking an Assistant Store Manager – Operations & Training in Shawnee, KS. This role focuses on leading store operations, training Team Members, and ensuring guest satisfaction while hands-on serving customers and managing daily tasks.

The position offers pay $16.00-$17.00/hour plus tips, with benefits and growth opportunities within a growing brand. Flexible scheduling and overtime eligibility support a dynamic retail environment.

Qualifications

• Restaurant, QSR, or retail experience.
• Strong reliability and attendance.
• Ability to train and explain procedures to others.
• Flexibility to work evenings/weekends.

Responsibilities

• Serve as a Store Trainer for new and existing Team Members.
• Help onboard and train Team Members on recipes, POS, guest service, food preparation, food safety, cleaning, prep, stocking, and store procedures.
• Work hands-on in normal store positions, including taking orders, making smoothies and food, completing prep, stocking, and cleaning.
• Support store opening and closing procedures.
• Assist with cash-handling procedures and required operational logs.
• Assist with weekly inventory counts, receiving deliveries, product organization, FIFO, waste control, and inventory accuracy.
• Monitor product levels and communicate ordering needs or shortages.
• Maintain organized cooler, freezer, and dry-storage areas.
• Help reinforce Smoothie King recipes, portioning, food safety, cleanliness, and brand standards.
• Support sales initiatives including Enhancers & Extras, smoothie upsizing, and food attachment.
• Help prepare, organize, stage, and fulfill catering orders.
• Make local catering deliveries when assigned.
• Support off-premise events and other catering activities as needed.
• Provide exceptional guest service and help resolve routine guest concerns.
• Identify operational or training issues and communicate them to the General Manager
• Model reliability, urgency, teamwork, professionalism, and a positive guest-first attitude

Skills

Restaurant experience

Customer service

Team training

Leadership

POS knowledge

Communication

Tools

POS system

Inventory management software

Job description

Smoothie King is seeking an Assistant Store Manager – Operations & Training in Shawnee, KS. This role focuses on leading store operations, training Team Members, and ensuring guest satisfaction while hands-on serving customers and managing daily tasks.

The position offers pay $16.00-$17.00/hour plus tips, with benefits and growth opportunities within a growing brand. Flexible scheduling and overtime eligibility support a dynamic retail environment.