Store Operations Lead — People & Growth

Ross Stores; Oceanside (CA); On-site; USD 29,000 - 51,000; Full time

Job summary

Ross Stores in Oceanside, CA is seeking an Assistant Store Manager to oversee daily store operations under the Store Manager's guidance. You will lead a team, optimize scheduling, analyze performance, and ensure exceptional customer service and compliance with company policies.

Responsibilities include hiring and developing Associates, managing payroll processes, enforcing safety standards, and driving merchandise presentation.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Lead store operations under the Store Manager direction.
• Analyze store reports to evaluate expenses and performance.
• Schedule Associates to meet business objectives.
• Ensure compliance with state, local and federal regulations.
• Recruit, hire, train and develop non-exempt Associates.
• Help manage payroll administration and timekeeping.
• Maintain a safe and secure environment for associates and customers.
• Coach staff on customer service and merchandise presentation.

Skills

Store management experience

People management

Prioritization

Decision making

Customer service

English fluency

Availability (evenings & weekends)

Numeracy

Job description

Ross Stores in Oceanside, CA is seeking an Assistant Store Manager to oversee daily store operations under the Store Manager's guidance. You will lead a team, optimize scheduling, analyze performance, and ensure exceptional customer service and compliance with company policies.

Responsibilities include hiring and developing Associates, managing payroll processes, enforcing safety standards, and driving merchandise presentation.