Store Operations Lead | Key Holder

Phantom Fireworks group; Fort Mill (SC); On-site; USD 20,664 - 31,684; Full time

Job summary

Phantom Fireworks Fort Mill is seeking a high-energy, self-motivated 3rd Key Holder to join our Retail Management team. You will open and close the store, assist with daily operations, and ensure accurate cash handling and safety procedures.

This role requires 2–3 years of retail experience, strong communication, and the ability to lead staff. Flexibility for weekends, holidays, and seasonal peaks is essential. Comprehensive training is provided.

Qualifications

• 2–3 years of retail experience.
• Experience managing staff and cash control procedures.
• Strong communication, multitasking, and problem-solving skills.
• Ability to work flexible hours, including weekends, holidays, and seasonal peak hours.
• Basic computer skills (Microsoft Word and Excel preferred).
• Ability to lift up to 40 lbs and stand for extended periods.
• Reliable transportation required.
• Must be able to pass a credit and criminal background check.

Responsibilities

• Open and close the store, ensuring security and proper cash handling
• Assist the management team with daily store operations
• Handle cash, deposits, and bank procedures accurately
• Oversee, lead, and support store staff
• Assist and address customer concerns professionally
• Monitor inventory on the sales floor and ensure products are properly stocked
• Maintain merchandising and store presentation standards
• Ensure compliance with company policies and safety procedures
• Perform other duties as assigned

Skills

Retail experience

Cash handling

Staff leadership

Communication

Multitasking

Problem solving

Tools

Microsoft Word

Excel

Job description

Phantom Fireworks Fort Mill is seeking a high-energy, self-motivated 3rd Key Holder to join our Retail Management team. You will open and close the store, assist with daily operations, and ensure accurate cash handling and safety procedures.

This role requires 2–3 years of retail experience, strong communication, and the ability to lead staff. Flexibility for weekends, holidays, and seasonal peaks is essential. Comprehensive training is provided.