Store Operations Lead: Inventory, Coaching & Readiness

Victoria's Secret; Geneva (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret in Geneva, IL is seeking an Operations Supervisor who leads store readiness and executes inventory, shipping, and replenishment with a values-based approach. Reporting to the Store Manager, you will uphold back-of-house standards and safety, while guiding a team to deliver consistent customer service.

This role emphasizes coaching, daily workforce management, merchandising, and cross-functional collaboration to ensure seamless store operations and policy adherence.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope/responsibility varies by store size and business complexity
• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Workforce Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Job description

Victoria's Secret in Geneva, IL is seeking an Operations Supervisor who leads store readiness and executes inventory, shipping, and replenishment with a values-based approach. Reporting to the Store Manager, you will uphold back-of-house standards and safety, while guiding a team to deliver consistent customer service.

This role emphasizes coaching, daily workforce management, merchandising, and cross-functional collaboration to ensure seamless store operations and policy adherence.