Store Operations Lead & Coach

Victoria's Secret; Calumet City (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Victoria's Secret in Calumet City, IL, is seeking an Operations Supervisor who leads store readiness and operational execution. The role reports to the Store Manager or Assistant Manager and focuses on shipments, replenishment, inventory accuracy, safety and compliance, and resolving issues to keep the sales floor performing.

As a values-based leader, you coach associates, maintain visual standards, coordinate with cross-functional partners, and adapt responsibilities based on store size and

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Job description

Victoria's Secret in Calumet City, IL, is seeking an Operations Supervisor who leads store readiness and operational execution. The role reports to the Store Manager or Assistant Manager and focuses on shipments, replenishment, inventory accuracy, safety and compliance, and resolving issues to keep the sales floor performing.

As a values-based leader, you coach associates, maintain visual standards, coordinate with cross-functional partners, and adapt responsibilities based on store size and