Retail Operations Lead: Customer Service & Store Health

Southwest Convenience Stores LLC; Albuquerque (NM); On-site; USD 21,000 - 23,000; Full time

Job summary

OXXO USA in Albuquerque, NM is seeking an Assistant Store Manager to oversee daily store operations, maintain stock, and ensure a welcoming customer experience.

The role requires 1+ year retail experience (preferred), a valid driver's license, and the ability to manage cash transactions and schedule flexibility including nights and weekends.

Join a team that emphasizes service, organization, and operational excellence while supporting store goals and customer satisfaction.

Qualifications

• 1+ year retail experience preferred.
• Valid driver’s license and transportation to/from bank and corporate meeting; valid vehicle insurance required.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.

Skills

Customer service

Time management

Multitasking

Operational excellence

Team supervision

Cash handling

Job description

OXXO USA in Albuquerque, NM is seeking an Assistant Store Manager to oversee daily store operations, maintain stock, and ensure a welcoming customer experience.

The role requires 1+ year retail experience (preferred), a valid driver's license, and the ability to manage cash transactions and schedule flexibility including nights and weekends.

Join a team that emphasizes service, organization, and operational excellence while supporting store goals and customer satisfaction.