Store Operations Lead - Flexible Hours & Growth

The Honey Baked Ham Company, LLC; Colorado Springs (CO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Casual environment

Flexible hours

Career growth opportunities

Job summary

The Honey Baked Ham Company LLC in Colorado Springs is seeking a Store Supervisor to lead store operations, ensure excellent service, and manage day-to-day activities in a fast-paced deli environment.

You will hire and train staff, supervise front and back of house, and drive scheduling, production, and customer satisfaction. Competitive pay, casual culture, flexible hours, and growth opportunities are offered.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Valid driver's license and reliable transportation to assist with catering orders/deliveries.

Responsibilities

• Manage store operations as assigned and act in absence of the manager.
• Assist in hiring and training of all associates and develop staff.
• Train all positions in front and back of house.
• Perform banking and scheduling tasks.
• Coach associates using established processes and tools.
• Execute store opening/closing procedures and reports.
• Manage labor and adjust staffing based on demand.
• Monitor production, sales, wait times, yields and quality.
• Ensure sanitation procedures, equipment use and clean-up.
• Maintain FIFO rotation of products in FOH/BOH.
• Handle customer complaints to achieve satisfaction.
• Participate in catering and gifting sales and fulfillment.
• Lead merchandising transitions and holiday/non-holiday setup.

Skills

Customer service

Leadership

Staff training

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The Honey Baked Ham Company LLC in Colorado Springs is seeking a Store Supervisor to lead store operations, ensure excellent service, and manage day-to-day activities in a fast-paced deli environment.

You will hire and train staff, supervise front and back of house, and drive scheduling, production, and customer satisfaction. Competitive pay, casual culture, flexible hours, and growth opportunities are offered.