Store Operations Lead — Fashion & Customer Experience

Torrid; Glendale (AZ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

50% associate discount

Monthly discount coupon

Mental health resources

401K with company match

Tuition reimbursement

Job summary

A leading fashion retailer in Glendale is seeking a Keyholder to support the store management team. The successful candidate will provide daily store operations assistance, create an exceptional shopping experience, and ensure the store achieves its objectives. Essential qualifications include prior retail management experience, multitasking abilities, and adaptability to change. This position requires flexibility to work during holidays, nights, and weekends. Comprehensive perks and discounts are offered to enhance employee satisfaction.

Qualifications

• Proven ability to lead teams to success with proven sales performance.
• Committed to creating an amazing customer experience.
• Able to work a flexible schedule inclusive of holidays, nights, and weekends.

Responsibilities

• Support management in achieving company objectives and KPI goals.
• Provide outstanding customer service and build positive connections.
• Perform register functions and drive add-on sales.
• Act as Manager on Duty in absence of Store Management.

Skills

Specialty/apparel retail management experience

Ability to multitask

Flexibility and adaptability

Knowledge of current fashion trends

Job description

A leading fashion retailer in Glendale is seeking a Keyholder to support the store management team. The successful candidate will provide daily store operations assistance, create an exceptional shopping experience, and ensure the store achieves its objectives. Essential qualifications include prior retail management experience, multitasking abilities, and adaptability to change. This position requires flexibility to work during holidays, nights, and weekends. Comprehensive perks and discounts are offered to enhance employee satisfaction.