Store Operations Lead - Customer Service & Team Development

Domino's; Pevely (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Domino's Pizza in Pevely, Missouri is seeking an enthusiastic Assistant Manager to join our team at our 32 Gannon Square location. You will oversee daily shifts, deliver excellent customer service, and lead a team to meet sales and quality goals.

Responsibilities include cash handling, food safety compliance, inventory support, training new staff, and participating in local marketing and community engagement to boost store performance.

Qualifications

• Proven experience in food service or retail management
• Strong leadership and team management skills
• Excellent customer service and interpersonal skills
• Proficiency in basic math and problem-solving
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical ability to lift up to 25 pounds and stand for extended periods
• Basic computer skills and familiarity with POS systems
• High school diploma or equivalent; some college education is a plus
• Food safety certification or willingness to obtain within 30 days of employment
• Positive attitude and enthusiasm for the Domino's brand
• Strong time management and organizational skills
• Ability to thrive in a team-oriented environment

Responsibilities

• Oversee daily store operations and manage shifts efficiently
• Provide excellent customer service and resolve customer inquiries or concerns
• Supervise and motivate team members to maintain high performance standards
• Manage cash handling and financial transactions accurately
• Ensure compliance with food safety and hygiene regulations
• Assist in inventory management and supply ordering
• Train and develop new team members
• Maintain a clean and organized work environment
• Answer phones and process customer orders accurately
• Support the Store Manager in achieving sales targets and operational goals
• Participate in store marketing initiatives and community engagement activities

Skills

Leadership

Customer service

Interpersonal skills

Problem-solving

Time management

Team management

Multi-tasking

Attention to detail

Flexibility

Strong communication

Education

High school diploma or equivalent

Some college coursework

Food safety certification

Tools

POS systems

Job description

Domino's Pizza in Pevely, Missouri is seeking an enthusiastic Assistant Manager to join our team at our 32 Gannon Square location. You will oversee daily shifts, deliver excellent customer service, and lead a team to meet sales and quality goals.

Responsibilities include cash handling, food safety compliance, inventory support, training new staff, and participating in local marketing and community engagement to boost store performance.