Store Operations Lead — Customer Service & Team Coach

Y-Not Stop; Moreauville (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

Y-Not Stop in Moreauville, LA is seeking a Shift Manager to assist the General Manager with daily store operations, staffing, customer service, and inventory control. This role ensures safety, cleanliness, and policy adherence while driving performance and guest satisfaction.

You will coach team members, schedule shifts, oversee cash handling, and maintain a stocked, customer-ready store. Retail leadership and strong communication are essential to success.

Qualifications

• Retail management experience.
• Class E license + Responsible Vendor certification.
• Effective communication, leadership, and basic computer skills.

Responsibilities

• Support and run store operations.
• Enforce policies, safety rules, and uniform standards.
• Maintain a clean, stocked, customer-ready store.
• Ensure proper cash handling and inventory accuracy.
• Help hire, train, schedule, and coach team members.
• Provide great customer service and resolve issues.

Skills

Retail management

Job description

Y-Not Stop in Moreauville, LA is seeking a Shift Manager to assist the General Manager with daily store operations, staffing, customer service, and inventory control. This role ensures safety, cleanliness, and policy adherence while driving performance and guest satisfaction.

You will coach team members, schedule shifts, oversee cash handling, and maintain a stocked, customer-ready store. Retail leadership and strong communication are essential to success.