Store Operations Lead - Customer Service & Team Building

Bellstores; Ashland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

BellStores is seeking an Experienced Convenience Store Assistant Manager in Ashland, OH to assist the store manager in all operations and drive profitable execution. Starting pay is relative to qualifications and the role involves supporting service, teams, and store performance.

You will help coach staff, monitor banking procedures, and ensure adherence to company standards across shifts, while maintaining strong customer relations and integrity.

Qualifications

• Experience assisting the store manager in daily operations.
• Strong customer service and team-building skills.
• Ability to cover all shifts and assist with banking procedures.

Responsibilities

• Exhibit excellence in customer service and employee relations.
• Assist manager in building cohesive and effective work teams.
• Support corporate programs, values, and initiatives.
• Assist manager in responsibility for store performance and for covering all shifts at all times.
• Assist manager in enforcing BellStores standards of performance, policies and procedures.
• Assist manager in coaching and developing employees.
• Take part in financial responsibility for the store and monitor outcomes.
• Assist manager in performing timely competitor price checks.
• Assist manager in responsibility of all banking procedures.

Skills

Customer service excellence

Team leadership

Interpersonal communication

Multi-tasking

Reliability & integrity

Store operations knowledge

Job description

BellStores is seeking an Experienced Convenience Store Assistant Manager in Ashland, OH to assist the store manager in all operations and drive profitable execution. Starting pay is relative to qualifications and the role involves supporting service, teams, and store performance.

You will help coach staff, monitor banking procedures, and ensure adherence to company standards across shifts, while maintaining strong customer relations and integrity.