Store Operations Lead - Customer Service & Cash Control

Dollar General; Johnstown (Cambria County); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Dollar General in Johnstown, PA seeks an Assistant Store Manager to support the Store Manager in leading store operations, supervising staff, merchandising, deposits, and loss prevention. You will perform stocking, cashiering and ensure profitability while protecting assets.

The role requires strong customer service, supervisory experience, and the ability to train employees, manage planograms, and maintain inventory accuracy in a fast-paced environment.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsabilités

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Connaissances

Customer service leadership

Cash handling

Supervisory experience

Merchandise presentation

Cashier accountability

Interpersonal communication

Formation

High school diploma or equivalent

Description du poste

Dollar General in Johnstown, PA seeks an Assistant Store Manager to support the Store Manager in leading store operations, supervising staff, merchandising, deposits, and loss prevention. You will perform stocking, cashiering and ensure profitability while protecting assets.

The role requires strong customer service, supervisory experience, and the ability to train employees, manage planograms, and maintain inventory accuracy in a fast-paced environment.