Store Operations Lead — Customer Service

Winco Foods; Gilbert (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

WinCo Foods in Gilbert, AZ is seeking motivated associates to support store operations in the grocery or freight departments. You will assist management, lead by example, and deliver fast, friendly service to customers while performing clerical, cashier or freight tasks.

The role emphasizes customer satisfaction, teamwork and safety as you stock, ring up purchases and help maintain clean, well-organized departments. Flexible shifts include nights and weekends in a 24/7 operation.

Qualifications

• Clear, professional communication with customers and co-workers.
• Ability to lead by example in a fast-paced store environment.
• Multitask across clerical, cashier and freight roles while maintaining accuracy.

Responsibilities

• Provide friendly, world-class customer service in grocery or freight areas.
• Assist department manager and supervise as needed.
• Handle customer questions, returns and refunds professionally.

Skills

Communication

Leadership

Multitasking

Safety awareness

Teamwork

Education

High School Diploma or equivalent

Tools

POS system

Job description

WinCo Foods in Gilbert, AZ is seeking motivated associates to support store operations in the grocery or freight departments. You will assist management, lead by example, and deliver fast, friendly service to customers while performing clerical, cashier or freight tasks.

The role emphasizes customer satisfaction, teamwork and safety as you stock, ring up purchases and help maintain clean, well-organized departments. Flexible shifts include nights and weekends in a 24/7 operation.