Store Operations Lead | Customer Experience & Sales

Domino's; Goodyear (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's in Goodyear, AZ is seeking an Assistant Manager to support daily store operations, drive sales, and deliver exceptional customer service. You will assist the Store Manager, lead team members, and help maintain a welcoming shopping environment.

This role requires rotating shifts including evenings, weekends, and holidays; strong communication, problem-solving, and time management; and ability to stand and lift up to 25 pounds. Prior retail or service experience is preferred.

Qualifications

• Demonstrated leadership acumen with a proven ability to guide and motivate team members.
• Exceptional customer service proficiency and a commitment to delivering superior customer experiences.
• Advanced verbal and written communication skills.
• Proven analytical and decision-making capabilities in high-pressure environments.
• Superior time management skills and ability to prioritize multiple tasks efficiently.
• Proficiency in operating point-of-sale systems and essential computer applications.
• Substantial experience in retail or customer service sectors is highly preferred.
• Must be 18 years of age or older.
• Comprehensive understanding of retail management principles and customer service best practices.
• Willingness and ability to work non-standard hours, including evenings, weekends, and holidays.
• Physical capacity to remain standing for extended periods and lift objects weighing up to 25 pounds.
• Meticulous attention to detail coupled with strong organizational abilities.
• Demonstrated adaptability in managing shifting priorities and fluctuating workloads.

Responsibilities

• Oversee daily store operations and maintain a positive shopping environment.
• Lead and motivate team members to achieve sales goals and provide outstanding customer service.
• Ensure compliance with company policies, procedures, and safety standards.
• Manage inventory, including receiving, stocking, and organizing merchandise.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Assist in training and developing new team members.
• Participate in creating and implementing strategies to improve store performance and customer satisfaction.
• Perform opening and closing procedures, including cash handling and security protocols.
• Maintain a clean and organized store appearance.
• Collaborate with the management team to achieve store targets and objectives.

Skills

Leadership

Customer Service

Communication

Time Management

POS Proficiency

Retail Experience

Tools

POS Systems

Job description

Domino's in Goodyear, AZ is seeking an Assistant Manager to support daily store operations, drive sales, and deliver exceptional customer service. You will assist the Store Manager, lead team members, and help maintain a welcoming shopping environment.

This role requires rotating shifts including evenings, weekends, and holidays; strong communication, problem-solving, and time management; and ability to stand and lift up to 25 pounds. Prior retail or service experience is preferred.