Store Operations Lead & Customer Experience Coach

Southwest Convenience Stores, LLC (OXXO USA); Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

A major retail chain in Albuquerque is seeking an Assistant Store Manager to oversee daily operations and ensure excellent customer service. The role involves maintaining stock levels, managing financial transactions, and developing Sales Associates. The ideal candidate will have at least one year of retail experience, strong communication skills, and the ability to handle multiple tasks effectively. Flexibility in scheduling is essential to accommodate peak business hours.

Qualifications

• Experience in a retail environment preferred.
• Must have a valid driver’s license and vehicle insurance.

Responsibilities

• Oversee daily store operations and activities.
• Maintain inventory levels and ensure store organization.
• Provide customer service and resolve issues.
• Handle financial transactions accurately.
• Support and develop Sales Associates.

Skills

Active Listening

Time Management

Multitasking and Prioritization

Ability to Take Initiative

Operational Excellence

Education

One or more years’ experience in retail

Job description

A major retail chain in Albuquerque is seeking an Assistant Store Manager to oversee daily operations and ensure excellent customer service. The role involves maintaining stock levels, managing financial transactions, and developing Sales Associates. The ideal candidate will have at least one year of retail experience, strong communication skills, and the ability to handle multiple tasks effectively. Flexibility in scheduling is essential to accommodate peak business hours.