Store Operations Lead - Coaching & Efficiency

Victoria’s Secret & Co.; Manchester (NH); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

No explicit perks listed

Job summary

Victoria's Secret & Co Operations Supervisor role focuses on leading store operations, ensuring stock readiness, and maintaining high standards for cleanliness and safety. The position reports to Store Manager or Assistant Manager and emphasizes coaching and development of associates.

The role requires the ability to manage shipments, inventory accuracy, and daily workforce activities while delivering exceptional customer experiences and aligning with company policies.

Qualifications

• Passion for Victoria's Secret Brand and ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Role scope may vary and may include broader leadership responsibilities.

Skills

Customer satisfaction

Attention to detail

Fast-paced environment

Coaching in real time

Retail experience

Job description

Victoria's Secret & Co Operations Supervisor role focuses on leading store operations, ensuring stock readiness, and maintaining high standards for cleanliness and safety. The position reports to Store Manager or Assistant Manager and emphasizes coaching and development of associates.

The role requires the ability to manage shipments, inventory accuracy, and daily workforce activities while delivering exceptional customer experiences and aligning with company policies.