Store Operations Lead (Assistant Manager)

Domino; Albany (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

SmartRecruiters, Inc. in Albany, LA is seeking a professional Assistant Manager to support daily store operations, lead a team of associates, and deliver an exceptional customer experience.

You will supervise staff, manage scheduling and inventory, and help implement company initiatives while maintaining a safe store environment. Strong leadership, communication, and data analysis skills are essential; prior retail management experience is preferred.

Qualifications

• Proven ability to lead, motivate, and develop team members effectively.
• Strong communication and interpersonal skills to build positive relationships.
• Excellent organizational and time management abilities.
• Proficiency with point-of-sale (POS) systems and retail software.
• Ability to analyze data and interpret operational metrics.
• Customer service excellence and a customer-focused mindset.
• Experience with cash handling and financial procedures.

Responsibilities

• Supervise and mentor store associates, providing coaching, feedback, and performance reviews.
• Assist in scheduling staff, managing time off requests, and ensuring adequate coverage.
• Oversee daily store operations, including opening/closing and inventory management.
• Monitor sales performance and collaborate to achieve targets.
• Handle customer inquiries and resolve complaints professionally.
• Manage cash handling procedures and ensure financial record accuracy.
• Maintain compliance with policies, procedures and local regulations.
• Organize staff training on products, services, and customer service standards.
• Analyze operational metrics and recommend process improvements.
• Support Store Manager with initiatives and programs.
• Maintain a clean, organized, and safe store environment.

Skills

Leadership

Communication

Organizational skills

POS systems

Data analysis

Customer service

Cash handling

Job description

SmartRecruiters, Inc. in Albany, LA is seeking a professional Assistant Manager to support daily store operations, lead a team of associates, and deliver an exceptional customer experience.

You will supervise staff, manage scheduling and inventory, and help implement company initiatives while maintaining a safe store environment. Strong leadership, communication, and data analysis skills are essential; prior retail management experience is preferred.