Store Operations Lead (Assistant GM)

Buc-ee's Ltd; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Buc-ee's, Ltd. is seeking an Assistant General Manager to lead the store team and uphold Buc-ee’s standards in the GM’s absence.

The role focuses on delivering a clean, friendly, and in-stock experience for every customer, with early mornings and afternoons and a weekend/holiday rotation. The ideal candidate has retail or management experience, the ability to work under high pressure, and strong leadership for recruiting, training, and coaching staff.

Qualifications

• Bachelor's degree or 1-2 years related experience and/or training; or equivalent combination of education and experience in job related field
• Retail or management experience preferred
• Ability to work in a fast paced, high pressure environment
• Prolonged walking and/or standing for 8-12 continuous hours
• Ability to work on the store’s busiest days including most weekends and holidays
• Ability to work a rotating schedule that alternates between day and night
• Maintain regular and prompt attendance

Responsibilities

• Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion
• Illustrate competent knowledge of various Point of Sale and transaction devices
• Reconcile multiple shift reports
• Resolve customer and employee issues quickly and in a friendly and professional manner
• Assign and inspect elements listed on shift duty list
• Communicate professionally with the Store General Manager and employees
• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
• Assist the General Manager in recruiting, training, evaluating and managing employees
• Assure safety rules and regulations are implemented and followed
• Accurate and rapid use of small keyboards on Point Of Sale and transactional devices
• Ability to identify and resolve immediate customer and store needs without constant supervision
• Effectively and efficiently complete tasks
• Interact professionally with other team members
• Perform other duties as required and/or assigned
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

Job description

Buc-ee's, Ltd. is seeking an Assistant General Manager to lead the store team and uphold Buc-ee’s standards in the GM’s absence.

The role focuses on delivering a clean, friendly, and in-stock experience for every customer, with early mornings and afternoons and a weekend/holiday rotation. The ideal candidate has retail or management experience, the ability to work under high pressure, and strong leadership for recruiting, training, and coaching staff.