Assistant GM — Lead Store Excellence & Customer Experience

Buc-ee's Brunswick LLC; Brunswick (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Buc-ee's Brunswick LLC is seeking an Assistant General Manager to lead store operations, ensuring a clean, friendly, and in-stock experience for customers. This role covers leadership in the absence of the Store General Manager and requires managing personnel, product quality, and customer service.

You will promote safety, compliance, and teamwork while working a rotating schedule that includes mornings, afternoons, weekends, and holidays.

Qualifications

• Degree or 1-2 years related experience required.
• Retail or management experience preferred.
• Ability to work in a fast-paced environment.
• Prolonged walking/standing 8–12 hours.
• Rotating day/night schedule including weekends/holidays.
• Regular attendance is expected.

Responsibilities

• Perform duties of Store General Manager in their absence.
• Operate POS and transaction devices proficiently.
• Reconcile multiple shift reports.
• Resolve customer and employee issues promptly and professionally.
• Assign and inspect elements on shift duty lists.
• Communicate with the Store General Manager and team.
• Ensure safety rules and employment laws are followed.
• Assist in recruiting, training, evaluating, and managing staff.
• Carry out tasks with little supervision and adapt quickly.
• Interact professionally with team members.

Skills

Leadership

Customer service

Operations management

Scheduling

Communication

Education

College degree

Tools

POS systems

Job description

Buc-ee's Brunswick LLC is seeking an Assistant General Manager to lead store operations, ensuring a clean, friendly, and in-stock experience for customers. This role covers leadership in the absence of the Store General Manager and requires managing personnel, product quality, and customer service.

You will promote safety, compliance, and teamwork while working a rotating schedule that includes mornings, afternoons, weekends, and holidays.