Store Operations Lead

Living Spaces; Lone Tree (CO); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Vacation and paid sick leave

Holiday pay

Job summary

Living Spaces is seeking a Store Operations Lead in Lone Tree, CO to ensure consistent execution of daily store operations,inventory accuracy, and policy compliance. You will drive standard work across warehouse coordination, pricing integrity, and operational reporting to support brand standards and sales performance.

The role emphasizes execution, customer service excellence, and collaboration with merchandising for floor resets and product placement.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of retail experience in a direct customer environment.
• Experience with Microsoft Office; Tableau experience preferred.

Responsibilities

• Execute and validate daily store operations Standard Work to ensure compliance with policies, standards, and customer expectations.
• Handle cash, complex transactions, and post‑sale orders; serve as Manager on Duty when assigned.
• Maintain accurate inventory; assist with floor resets, pricing audits, and product transfers.
• Provide sales floor support during high‑traffic periods to maintain service standards.

Skills

Retail experience

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Tableau

Microsoft Office

Job description

Position Summary

The Store Operations Lead is a key operational role responsible for ensuring consistent execution of store operations that support a seamless customer experience and strong business performance. This position plays a critical role in validating day‑to‑day operational work and maintaining accuracy, compliance, and operational standards across the store. The role is primarily execution‑focused, with accountability for standardized operational work, inventory integrity, and adherence to established processes. Through consistent application of Standard Work across warehouse coordination, pricing accuracy, and operational reporting, the Store Operations Lead supports brand standards, operational efficiency, and sales performance through reliable, high‑quality execution and service excellence.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned. Execute and validate daily store operations Standard Work to ensure compliance with company policies, operational standards, and customer service expectations. Process and manage cash handling, complex transactions, and post‑sale order activities with accuracy and integrity; serve as Manager on Duty when assigned, handling discounts, escalations, and system overrides in accordance with policy. Reinforce standardized operational processes and SOP compliance through consistent daily execution; communicate execution‑related observations to store leadership to support service and operational consistency. Resolve customer concerns using effective problem‑solving and de‑escalation techniques to maintain satisfaction and loyalty. Maintain accurate inventory by performing receiving, storage, cycle counts, and product transfers; execute customer order fulfillment activities, including pick‑up and delivery processes, to ensure accuracy and timeliness. Collaborate with merchandising teams on floor resets, product placement, and visual standards to uphold brand consistency. Verify accurate product pricing and point‑of‑purchase signage by conducting audits to confirm pricing accuracy, signage placement, and inventory integrity; correct discrepancies promptly. Perform daily operational reporting across operations, warehouse, and labeling functions to identify errors, track performance, and support corrective action through execution validation, efficiency, and compliance Perform daily operational reporting across operations, warehouse, and labeling functions to identify errors, track performance, and support corrective action through execution validation, efficiency, and compliance. Provide sales floor support during high‑traffic periods to maintain service standards and support customer experience execution.

Qualifications

Education/Experience: High School Diploma or GED equivalent required. Minimum3 years of retail experience in a direct customer interactive environment.High volume experience is preferred. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs. Experience with operational reporting tools (e.g., Tableau) is preferred. Certificates and Licenses: None required Supervisory Responsibilities: This position will not have any supervisory responsibilities.

Position Hiring Range

Compensation: $20.65 - $26.80 Overtime pay is available for eligible, non‑exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy.

Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Benefits

• Medical (full‑time only)
• Dental (full‑time only)
• Vision (full‑time only)
• 401(k) with Company match (full and part‑time)
• Vacation (full‑time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part‑time)
• Flex or Health Spending Account (for eligible full‑time only)
• Employee Assistance Program (full and part‑time)
• Holiday pay (full‑time only)
• Life insurance (full‑time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam‑era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E‑Verify Living Spaces participates in E‑Verify. All newly‑hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you’ll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space. We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.