Store Operations Keyholder - Elevate Customer Experience

Dry Goods, Inc.; Milwaukee (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

Promote from within philosophy

Job summary

Dry Goods, Inc. is a family-owned retailer delivering one-of-a-kind service through relationship building and deep product knowledge. The role supports store operations and aims to keep the store clean, exciting, and inviting for customers.

The Keyholder position emphasizes taking ownership of the customer experience, leading by example, and participating in training while supporting management in daily store functions. This role requires flexible hours including days, evenings, and weekends.

Qualifications

• Strong customer service and communication skills.
• Ability to build relationships and grow sales.
• Knowledge of fashion products helpful.
• Able to maintain store visuals and presentation.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer service

Relationship building

Product knowledge

Visual merchandising

Job description

Dry Goods, Inc. is a family-owned retailer delivering one-of-a-kind service through relationship building and deep product knowledge. The role supports store operations and aims to keep the store clean, exciting, and inviting for customers.

The Keyholder position emphasizes taking ownership of the customer experience, leading by example, and participating in training while supporting management in daily store functions. This role requires flexible hours including days, evenings, and weekends.