Store Operations & Customer Experience Lead

OXXO USA (Southwest Convenience Stores, LLC); Sweetwater (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

OXXO USA is seeking an Assistant Store Manager to lead daily store operations, maintain inventory, and ensure clean, organized facilities while delivering exceptional customer service.

The role involves managing financial transactions, supervising Sales Associates, and ensuring compliance with applicable laws and company policies. Candidates should have retail experience and reliable transportation.

Qualifications

• Retail experience preferred.
• Valid driver’s license and transportation to/from bank and corporate meetings.
• Valid vehicle insurance.
• Must be able to lift, stand and be active during shift.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.

Skills

Active Listening

Take Initiative

Multitasking

Time Management

Operational Excellence

Schedule Flexibility

Customer Service

Job description

OXXO USA is seeking an Assistant Store Manager to lead daily store operations, maintain inventory, and ensure clean, organized facilities while delivering exceptional customer service.

The role involves managing financial transactions, supervising Sales Associates, and ensuring compliance with applicable laws and company policies. Candidates should have retail experience and reliable transportation.