Store Operations & Customer Experience Lead

Southwest Convenience Stores LLC; Odessa (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

OXXO USA is seeking an Assistant Store Manager for Odessa, TX (Store# 51128). The role supports daily store operations, ensures well-stocked shelves, cleanliness, and exceptional customer service while managing financial transactions.

Requirements include 1+ year retail experience and a valid driver’s license with vehicle insurance; flexibility for nights, weekends, and holidays is essential. This position offers full-time hours at a salary hourly range of $12.00–$13.50.

Qualifications

• Retail experience: 1+ year preferred.
• Valid Driver’s License and transportation to/from bank and corporate meeting; valid vehicle insurance required.
• Flexibility to work nights, weekends, and holidays.
• Ability to supervise staff, train employees, and recruit potential candidates.
• Ability to manage cash handling and conduct financial transactions accurately.
• Strong customer service and conflict resolution skills.
• Capable of lifting and standing for the duration of the shift.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.

Skills

Customer service

Initiative

Time management

Multitasking

Conflict resolution

Education

Retail experience (1+ years)

Job description

OXXO USA is seeking an Assistant Store Manager for Odessa, TX (Store# 51128). The role supports daily store operations, ensures well-stocked shelves, cleanliness, and exceptional customer service while managing financial transactions.

Requirements include 1+ year retail experience and a valid driver’s license with vehicle insurance; flexibility for nights, weekends, and holidays is essential. This position offers full-time hours at a salary hourly range of $12.00–$13.50.