Store Operations & Customer Experience Lead

Domino's; Blackjack (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's in Blackjack, United States, is seeking an enthusiastic Assistant Manager to oversee daily store operations during shifts and lead a team to deliver exceptional service.

You will manage cash, handle customer orders, supervise staff, and ensure cleanliness and adherence to food safety standards. The role emphasizes leadership, accuracy, and a customer-focused approach in a busy Domino's store.

Qualifications

• Proven leadership skills and ability to motivate team members.
• Strong math and problem-solving abilities for effective decision-making.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on accuracy in all tasks.
• Ability to work efficiently in a fast-paced environment.
• Demonstrated time management and organizational skills.
• Customer-focused mindset with a commitment to providing exceptional service.

Responsibilities

• Efficiently manage and oversee daily store operations during assigned shifts.
• Provide leadership and guidance to team members, fostering a positive work environment.
• Interact professionally with customers and employees, addressing concerns and maintaining satisfaction.
• Handle financial transactions and manage cash operations accurately.
• Answer phone calls and process customer orders promptly and courteously.
• Maintain store cleanliness and organization to meet company standards.
• Assist in training and supervising team members to ensure high-quality service.
• Collaborate with the management team to implement strategies for improving store performance.
• Ensure compliance with company policies, procedures, and food safety regulations.
• Contribute to creating a customer-focused atmosphere that drives repeat business.

Skills

Leadership

Math skills

Communication

Detail orientation

Time management

Customer service

Flexibility

Education

High school diploma

Tools

POS systems

Basic computer skills

Job description

Domino's in Blackjack, United States, is seeking an enthusiastic Assistant Manager to oversee daily store operations during shifts and lead a team to deliver exceptional service.

You will manage cash, handle customer orders, supervise staff, and ensure cleanliness and adherence to food safety standards. The role emphasizes leadership, accuracy, and a customer-focused approach in a busy Domino's store.