Store Operations Consultant Part-Time

Victra-Verizon Authorized Retailer; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Job summary

Victra-Verizon Authorized Retailer in Philadelphia is seeking a Store Operations Consultant to join our part-time team. You will support Wireless Sales Consultants, delivering excellent customer service and helping guests navigate a full range of Verizon products and promotions.

You will learn our products, operate with professionalism, and contribute to store presentation while handling transactions and payments.

Qualifications

• High School diploma, AA preferred.
• 1–2 years of experience in a retail sales environment preferred.
• Must be able to lift up to 10 pounds.
• Ability to sit for long periods.

Responsibilities

• Assist Wireless Sales Consultants in selling a full range of Verizon products and services.
• Provide excellent customer service and represent the Victra/Verizon brand.
• Learn all Victra/Verizon products and promotions and keep knowledge current.
• Prepare sales contracts and process payments from customers.
• Answer customer queries and provide product guidance and advice.
• Maintain sales records for inventory control and assist in store presentation.
• Adhere to loss prevention and inventory standards and Victra policies.

Skills

Customer service

Communication

Retail sales

Reading reports

Education

High School diploma

Associate degree (AA) preferred

Tools

POS systems

Job description

Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests.YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES):Store Operation Consultants are responsible for assisting our Wireless Sales Consultants sell a full range of telecommunications products and services to our guests in a professional and customer friendly approach. You will multitask, display basic math skills, work a flexible retail schedule, develop sales skills, and analytical skills. In addition, you are a highly-motivated individual who is eager and ready to accept additional responsibilities when needed.You will also:Contribute to the success of your store's sales goals set by the Store Manager.Represent the store in a positive manner while providing excellent customer serviceDiligently learn all Victra/Verizon products and promotions and ensure your knowledge of these programs is currentInspire customers to buyAssist in the preparation of sales contracts and accept and process payments from customersAnswer customers' queries or concernsProvide advice to customers regarding all Victra/Verizon products and servicesAdvises customers on utilization and care of merchandise and products.Maintain sales records for inventory controlAssist in display of merchandise and overall store presentation.Handle all returns courteously and professionallyAdhere to loss prevention and inventory control standards and all Victra Policies and proceduresThis is not an exhaustive list of duties or functions and may not necessarily comprise all of the \"essential functions\" for purposes of the ADA.YOUR BACKGROUND (Requirements)Along with having excellent communication skills and ability to read various reports, we are looking for the Store Operations Consultant to bring the following:High School diploma, AA preferred1-2 years of experience in a retail sales environment preferredPHYSICAL REQUIREMENTSAbility to lift up to 10 poundsAbility to sit for long periods of time(unless accommodations are required/requested for an employee under the ADA)TRAVEL REQUIREMENTSNoneEQUAL OPPORTUNITY EMPLOYERWe're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.