Store Operations Consultant

Victra-Verizon Authorized Retailer; Toms River (NJ); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Victra Verizon Authorized Retailer in New Jersey is seeking a Store Operations Consultant to support sales teams and ensure excellent customer service in a fast-paced retail environment.

You will help guests, process payments, and stay informed about promotions while contributing to store goals and maintaining store presentation.

Formación

• High school diploma required; AA preferred.
• 1–2 years of experience in retail sales recommended.
• Ability to learn Victra/Verizon products and promotions quickly.
• Strong customer service and communication skills required.

Responsabilidades

• Assist Wireless Sales Consultants in selling products and services.
• Provide excellent customer service and answer queries.
• Present and process sales contracts and payments.
• Maintain store presentation and inventory records.
• Support loss prevention and adherence to store policies.

Conocimientos

Customer service

Sales skills

Communication

Analytical skills

Basic math

Educación

High School diploma

Associate degree (AA)

Herramientas

POS systems

Descripción del empleo

Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests.YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES):Store Operation Consultants are responsible for assisting our Wireless Sales Consultants sell a full range of telecommunications products and services to our guests in a professional and customer friendly approach. You will multitask, display basic math skills, work a flexible retail schedule, develop sales skills, and analytical skills. In addition, you are a highly-motivated individual who is eager and ready to accept additional responsibilities when needed.You will also:Contribute to the success of your store's sales goals set by the Store Manager.Represent the store in a positive manner while providing excellent customer serviceDiligently learn all Victra/Verizon products and promotions and ensure your knowledge of these programs is currentInspire customers to buyAssist in the preparation of sales contracts and accept and process payments from customersAnswer customers' queries or concernsProvide advice to customers regarding all Victra/Verizon products and servicesAdvises customers on utilization and care of merchandise and products.Maintain sales records for inventory controlAssist in display of merchandise and overall store presentation.Handle all returns courteously and professionallyAdhere to loss prevention and inventory control standards and all Victra Policies and proceduresThis is not an exhaustive list of duties or functions and may not necessarily comprise all of the \"essential functions\" for purposes of the ADA.YOUR BACKGROUND (Requirements)Along with having excellent communication skills and ability to read various reports, we are looking for the Store Operations Consultant to bring the following:High School diploma, AA preferred1-2 years of experience in a retail sales environment preferredPHYSICAL REQUIREMENTSAbility to lift up to 10 poundsAbility to sit for long periods of time(unless accommodations are required/requested for an employee under the ADA)TRAVEL REQUIREMENTSNoneEQUAL OPPORTUNITY EMPLOYERWe're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.