STORE/NIGHT LEAD CLERK

Kroger; Oak Creek (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a STORE/NIGHT LEAD CLERK to create outstanding customer experiences and manage the grocery department effectively. This role involves supervising associates, maintaining safety standards, and ensuring excellent customer service, making it ideal for candidates with management experience and strong communication skills.

Qualifications

• Effective communication skills required.
• Knowledge of basic math
• Management experience preferred.

Responsibilities

• Direct and supervise all functions and activities for the department.
• Train and develop associates on performance.
• Ensure compliance with food safety regulations.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent preferred

Job description

Join to apply for the STORE/NIGHT LEAD CLERK role at Kroger

22 hours ago Be among the first 25 applicants

Join to apply for the STORE/NIGHT LEAD CLERK role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
  
  

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
  
  

Desired

• High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at Kroger by 2x

Sign in to set job alerts for “Store Assistant” roles.

assistant store manager - Oak Creek/Franklin, WI

Oak Creek, WI $49,700.00-$57,100.00 2 weeks ago

Retail Part Time Store Associate, Fabletics (Mayfair Mall - Wauwatosa, WI)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.