Join to apply for the STORE/NIGHT LEAD CLERK role at Kroger.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities include:
- Promoting trust and respect among associates.
- Communicating company, department, and job-specific information to associates.
- Collaborating with associates and promoting teamwork to help achieve company/store goals.
- Establishing performance goals for the department and empowering associates to meet or exceed targets.
- Developing adequate scheduling to manage customer volume throughout hours of operation.
- Training and developing associates on performance of their job and participating in performance appraisals.
- Adhering to all local, state, and federal laws, and company guidelines.
- Gaining and maintaining knowledge of products sold within the department and responding to questions and making suggestions about products.
- Offering product samples to help customers discover new items or products they inquire about.
- Informing customers of grocery specials.
- Developing and implementing a department business plan to achieve desired results.
- Creating and executing sales promotions in partnership with store management.
- Preparing and submitting seasonal critiques for the sales and merchandising supervisor.
- Implementing the period promotional plan for the department.
- Staying current with present, future, seasonal, and special ads.
- Monitoring and controlling expenses for the department.
- Assisting store management in preparing the store/department budget, profit and loss reviews, and taking appropriate action on all financial reports.
- Maintaining awareness of inventory/stocking conditions and noting discrepancies.
- Scheduling daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
- Planning, organizing, and supervising the inventory process.
- Training department associates on inventory/stocking and Computer Assisted Ordering.
- Adhering to all food safety regulations and guidelines.
- Ensuring proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions.
- Practicing preventive maintenance by inspecting equipment and notifying management of repairs.
- Reporting customer or employee accidents and safety risks or issues, including illegal activity.
- Performing essential functions of the position with or without reasonable accommodation.
Qualifications
Minimum:
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
Desired:
- High school education or equivalent (preferred)
- Management experience (preferred)
- Grocery and retail experience (preferred)
About Us
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. We’re committed to diversity and creating positive experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to grow and succeed. Apply today to join our Mariano’s family!
If you need reasonable accommodation for the application process, please call 844-849-7136 or contact the management at the location.
Benefits include:
- Comprehensive healthcare coverage
- Flexible scheduling with paid time off
- Emotional and financial support programs
- Associate discounts and tuition reimbursement
- Career growth opportunities
Additional details:
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industry: Retail