STORE/NIGHT LEAD CLERK

Mariano's; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Mariano's is seeking a Department Manager to create an outstanding customer experience and supervise department functions. The role involves promoting teamwork, training associates, and ensuring compliance with regulations. This position offers opportunities for growth and comprehensive benefits, making it a great career path for those passionate about customer service.

Benefits

Comprehensive benefits including healthcare, dental, vision, and prescription coverage.

Flexible scheduling with paid time off.

Emotional and financial support through free counseling.

Associate discounts on various purchases.

Up to $21,000 in tuition reimbursement.

Opportunities for growth via industry-leading training.

Qualifications

• Management, grocery, or retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates, participate in performance appraisals.
• Ensure compliance with laws and company policies.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Job Description: Department Manager at Mariano's

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you need reasonable accommodation to complete a job application or participate in the process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, including holidays and sick pay, based on eligibility and service length.
• Emotional and financial support through free counseling and confidential financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Desired Qualifications:

• High school diploma or equivalent (preferred).
• Management, grocery, or retail experience (preferred).

Responsibilities:

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information effectively.
• Foster teamwork to achieve company and store goals.
• Set performance goals and empower associates to meet or exceed them.
• Develop scheduling to manage customer volume.
• Train and develop associates, participate in performance appraisals.
• Ensure compliance with laws and company policies.
• Maintain product knowledge and respond to customer inquiries and suggestions.
• Offer product samples and inform customers of specials.
• Develop and implement business plans and sales promotions.
• Monitor expenses and assist with budgeting and financial reviews.
• Oversee inventory and stock conditions, manage price changes.
• Supervise inventory processes and train staff on inventory management.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety procedures, inspect equipment, and report safety issues.
• Report accidents, safety risks, and illegal activities.