STORE/NIGHT DEPT LEADER

Kroger; Northbrook (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

A leading company is seeking a STORE/NIGHT DEPT LEADER to enhance customer experience through excellent service and effective department management. This role includes supervising operations, promoting teamwork, and ensuring compliance with safety regulations. Candidates should possess strong communication skills and basic math knowledge, along with a high school diploma or equivalent.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Establish performance goals for the department.
• Ensure adherence to food safety regulations and guidelines.

Skills

Communication

Stress Management

Mathematics

Education

High School Education or Equivalent

Job description

Join to apply for the STORE/NIGHT DEPT LEADER role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the promotional plan for the department.
• Stay current with present, future, seasonal, and special ads.
• Monitor and control expenses for the department.
• Assist in preparing the store/department budget, profit and loss reviews, and take appropriate actions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Schedule price changes and update shelf tags and signs.
• Supervise inventory process and train associates on inventory and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs.
• Report safety risks, customer or employee accidents, and illegal activities.
• Work cooperatively in a high-paced, stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum:

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Desired:

• High school education or equivalent.
• Management, grocery, or retail experience.

This job is active and accepting applications.