STORE/NIGHT CLERK

Kroger; Seattle (WA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

401(k) participation

Job summary

Kroger in Seattle, United States is looking for individuals dedicated to creating outstanding customer experiences through exceptional service. You will assist the department manager, promote trust among associates, and ensure a safe and clean environment.

This role requires knowledge of products, effective communication skills, and the ability to handle stressful situations. The ideal candidate is someone who can contribute positively to a team atmosphere and maintain superior standards for product quality.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Respond to customer questions about products.
• Recommend grocery items and inform of specials.
• Check product quality for freshness.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Retail experience

Second language

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department; respond to questions and make suggestions about products.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Check product quality to ensure freshness; review sell‑by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items needing repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues and illegal activity, including robbery, theft or fraud.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Desired

• Any retail experience.
• Second language (speaking, reading and/or writing).

Benefits

• Wide range of healthcare coverage, including medical, dental, vision and prescription plans.
• Flexible scheduling in full‑and part‑time roles with paid time off and holiday/sick pay based on eligibility.
• Emotional and financial support with free counseling through the Employee Assistance Program and financial tools and coaching.
• Valuable associate discounts on food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over career.
• Participation in a 401(k) plan (and/or pension fund) and group term life insurance (if eligible).