STORE/NIGHT CLERK

Kroger; Monroe (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a customer service associate to enhance the shopping experience by providing exceptional service and maintaining a welcoming environment. The ideal candidate will assist in achieving sales goals, ensure product availability, and uphold safety standards, all while embodying the company's core values of respect and integrity.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on various products

Tuition reimbursement opportunities

Growth via training programs

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals.
• Maintain knowledge of products and store promotions.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

Job Responsibilities and Expectations

1. Create an outstanding customer experience through exceptional service.
2. Establish and maintain a safe and clean environment that encourages customer return.
3. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
4. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
5. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Company Overview

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, with the purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Our Culture and Values

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, we invite you to apply and join our Kroger family!

Benefits and Perks

What you'll receive from us:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details, please visit our Benefits Page.

Minimum Requirements

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Preferred Qualifications

• Retail experience.
• Second language skills (speaking, reading, or writing).

Key Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions and making suggestions.
• Maintain knowledge of products and store promotions.
• Recommend products and inform customers of specials.
• Check product quality and freshness, review sell-by dates.
• Label, stock, and inventory merchandise; ensure product availability.
• Report discrepancies and safety issues to management.
• Adhere to food safety and safety procedures, including temperature logs.
• Practice preventive maintenance and report equipment issues.
• Report accidents, safety risks, and illegal activities.
• Perform essential job functions with or without reasonable accommodation.