STORE/NIGHT CLERK

Kroger; Columbia Township (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company is seeking a STORE/NIGHT CLERK to enhance customer experience through exceptional service. Responsibilities include maintaining a safe environment, assisting customers with product knowledge, and ensuring compliance with food safety standards. Ideal candidates will possess strong communication skills and the ability to handle stress effectively.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that enables customers to feel welcome.
• Check product quality to ensure freshness.
• Adhere to all food safety regulations and guidelines.

Skills

Communication

Stress Management

Job description

Join to apply for the STORE/NIGHT CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
3. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
4. Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action.
6. Label, stock, and inventory department merchandise; provide customers with fresh products that they have ordered.
7. Report product ordering/shipping discrepancies to the department manager.
8. Display a positive attitude.
9. Stay current with present, future, seasonal, and special ads.
10. Adhere to all food safety regulations and guidelines.
11. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
12. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
13. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
14. Notify management of customer or employee accidents.
15. Report all safety risks/issues and illegal activity, including robbery, theft, or fraud.
16. Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Desired

• Any retail experience.
• Second language (speaking, reading, and/or writing).