Store Merchandising & Operations Lead

Five Below; Marlborough (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below in Marlborough, MA is seeking a Merchandise Manager to lead receiving, stocking, and storefront setups. You will manage displays, signage, and seasonal resets following corporate guidelines, ensuring items are placed quickly and accurately.

In this role you will supervise store associates, participate in onboarding and training, and act as Manager on Duty to handle daily operations, cash accountability, and customer service.

Qualifications

• High School diploma or equivalent required.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.
• Creative thinking to drive merchandising and sales.

Responsibilities

• Oversees receiving, unpacking, and organizing new stock for quick placement on sales floor.
• Manages setup and maintenance of displays, ensuring accurate signage and promotions per corporate guidelines.
• Responsible for opening/closing the store, securing cash, locking doors, setting alarms, and daily operations.
• Acts as Manager on Duty when needed, handling store operations, staff management, and customer service issues.
• Supports onboarding and ongoing training of associates on store policies, product knowledge, and procedures.
• Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service.
• Executes market plan with product placement and signage per corporate guidelines; updates promotions regularly.
• Ensures execution of Inventory Integrity process.

Skills

Leadership

Communication

Multi-tasking

Creativity

Customer service

Education

High School Diploma or Equivalent

College experience preferred

Job description

Five Below in Marlborough, MA is seeking a Merchandise Manager to lead receiving, stocking, and storefront setups. You will manage displays, signage, and seasonal resets following corporate guidelines, ensuring items are placed quickly and accurately.

In this role you will supervise store associates, participate in onboarding and training, and act as Manager on Duty to handle daily operations, cash accountability, and customer service.