Store Manager - Zales Outlet - Tanger Outlet Center - Columbus

Signet Jewelers; Sunbury (OH); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in a vibrant retail environment. This role is pivotal in driving sales and fostering a culture of excellence, where every team member is empowered to shine. Join a company that values diversity and offers brilliant career paths with opportunities to inspire love and celebrate life through exceptional customer service. If you have a knack for leadership and a commitment to guest satisfaction, this is your chance to make a meaningful impact in a rewarding career.

Qualifications

• Demonstrate professionalism to guests and team members.
• Ability to achieve outstanding sales performance.

Responsibilities

• Direct daily operations to achieve sales and profit.
• Cultivate relationships and maintain guest satisfaction.

Skills

Professionalism

Sales Performance

Planning Skills

Organizational Skills

Delegation Skills

Communication Skills

Job description

Pay Competitive

Location: Sunbury, Ohio

Employment type: Full-Time

Job Description

• Req#: REQ_56430

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company that believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

STORE MANAGER

Title: Store Manager

Reports To: District Manager

Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support, and Inventory Control

Basic Function: Direct the daily operation of assigned Store to achieve sales and profit through leadership and training in accordance with Company standards, policies, systems, and procedures.

Minimum Requirements:

• Completion of Information Security Awareness Quiz with a passing score
• Completion of Safety First Quiz (Akron-Based Team Members) or the 2016 Key Safety Curriculum (Dallas-Based Team Members) with a passing score
• No Code of Conduct written counseling within the past six months
• Met all expectations (Akron-based Team Members) or Achieved Requirements (Dallas-based Team Members) on last Performance Appraisal
• Completion of Minimum Training Requirements training module and completion of the Minimum Training Requirements Quiz, with a passing score, which are located on the Signet Learning Portal

Responsibilities:

• Attains sales and profit projections as set by the Company. Maximizes the sales and standards performance of all Team Members.
• Strictly adheres to and enforces all Company policies and procedures in support of the Company’s business objectives.
• The position is responsible for monitoring GEI performance within the assigned Store.
• The position is required to cultivate and maintain productive relationships at all levels.
• This position has the daily responsibility for the operation, staffing, recruiting, succession planning, and sales leadership within the assigned Store.
• Establishes a positive, professional results-oriented work atmosphere.
• Maintains open lines of communication with Team Members and management.
• Contributes to an environment of total Guest satisfaction by making the Guest’s needs a first priority.
• Effectively delegates assignments and follows up to verify completion.
• Maintains the neatness and cleanliness of the sales floor, office, windows, and storage areas.
• Embraces and implements all Company selling tools and technology.
• Fosters an environment of recognizing and developing Team Members through regular and consistent one-on-ones.
• Conducts regular Store meetings to keep Team Members informed about Company policies and procedures.

Principal Accountabilities:

• Achieves profit goals as determined by the Company.
• Oversees the sales floor, office, and inventory functions.
• Monitors the saleability of the merchandise.
• Effectively delegates assignments and responsibilities to Team Members.
• Maintains high level of Guest service and follow-up.

Required Skills and Abilities:

• Demonstrate the highest level of professionalism to Guests and Team Members.
• Ability to achieve outstanding sales performance.
• Excellent planning, organizational, delegation, and follow-up skills.
• Ability to work independently without immediate supervision.
• Ability to communicate, understand, and empathize with others.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

About the company

Signet Jewelers Limited is the world's largest retailer of diamond jewelry. Signet operates over 3,300 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, and JamesAllen.com.