Store Manager - Zales - Hammond Square

Signet Jewelers; Hammond (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading jewelry retailer in Hammond, Louisiana, is seeking a Store Manager to oversee daily store operations, ensure exceptional customer service, and develop team skills. Candidates should have at least 3 years of retail sales experience and strong communication skills. The role includes a commitment to company values, including diversity and team development, with typical hours being 40 per week. This position is essential for achieving sales and profitability targets.

Qualifications

• At least 3 years of retail sales experience or 2 years retail plus 1 year retail management.
• Proficient with advanced communication, both written and verbal.
• Ability to develop and coach team members.

Responsibilities

• Lead daily operations to achieve sales and profitability.
• Ensure team delivers exceptional customer experience.
• Coach and develop staff for brand representation.

Skills

Advanced Communication skills

Retail sales experience

Team development

Customer service

Inventory control

Education

Minimum of 2 years of college

Tools

MS Office

Job description

We have many opportunities available on our other career site pages.

Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

STORE MANAGER

Title: Store Manager

Reports To: District Manager

Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control

Position Summary:

Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store.

Vision and Purpose:

Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.

Customer Obsession:

Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations.

Critical Thinking & Innovative Action:

Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals.

Employee Experience:

Demonstrates a commitment to the Company’s People First vision. Responsible for the selection and development of talent to drive store growth.

Diversity, Equity and Inclusion:

Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best.

Performance Excellence:

Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and request for information.

Work Schedule:

• During non-peak periods, managers should aim for a five-day, 40-hour work week.
• Schedule based on the right time to effectively run your business.
• A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind: operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.

Position Qualifications:

• Education Required: Minimum of 2 years of college preferred
• Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.
• Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.

Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.