Store Manager (Wilmington)

Fourth Floor; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-known contemporary brand is seeking a Store Manager for their new Wilmington location. This role involves setting high customer service standards, motivating the team to exceed sales goals, and managing store operations. Ideal candidates will have retail experience, strong leadership skills, and a commitment to customer satisfaction.

Qualifications

• Minimum 3-4 years’ experience in retail sales or related fields.
• At least 2 years in a supervisory role.

Responsibilities

• Set high standards for customer service and brand alignment.
• Motivate team to exceed sales goals and KPIs.
• Manage opening and closing duties and uphold visual merchandising standards.

Skills

Customer Service

Team Motivation

Product Knowledge

Sales Target Achievement

Talent Development

Education

High School Graduate

College Degree

Tools

MS Office

POS Systems

Analytics Tools

Job description

Our client, a well-known contemporary brand, is seeking a Store Manager for their new Wilmington location.

Responsibilities:

1. Set high standards for customer service and ensure the store maintains brand-aligned standards.
2. Partner with the Store Manager to motivate the team, driving them to exceed sales goals and KPIs.
3. Ensure the team is knowledgeable about products, brand history, and competitors to deliver a consistent message to clients.
4. Identify areas for improvement in product, sales, and team performance, and propose solutions to the Store Manager.
5. Guide staff to surpass individual sales targets and KPIs, prioritizing customer satisfaction.
6. Elevate customer service to provide a seamless and personalized shopping experience.
7. Assist in recruiting, onboarding, and training staff, fostering talent retention and growth.
8. Manage opening and closing duties, uphold visual merchandising standards, and ensure stock handling and replenishment.
9. Collaborate with the Store Manager on reporting, timekeeping, and inventory management for operational efficiency.

About You:

1. High School Graduate or Equivalent required; college Degree preferred.
2. Strong computer skills (MS Office) and experience with POS systems and analytics tools.
3. Foreign language skills are a plus.
4. Ideally, you have an established clientele following.
5. Ability to relocate is preferred to maximize career development opportunities.
6. Minimum 3-4 years’ experience in retail sales or related fields, with at least 2 years in a supervisory role.

Candidates with references are preferred. Consider updating your LinkedIn profile and collecting references early to stand out.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Business Development, and Training
• Industries: Retail, Luxury Goods and Jewelry, Manufacturing