Store Manager, Westfarms Mall

N23 Premium Brands Opco LLC; Farmington (CT); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and career增长

Job summary

KnitWell Group, a specialty retail operating company, is seeking a Store Manager for LOFT in Farmington, CT. Lead customer and associate experiences, drive profitability, and coach a high-performing team in a fast-paced environment.

You will ensure top-notch customer service, manage store operations, and promote community partnerships while upholding brand standards and visual guidelines.

Qualifications

• In-depth store management or service-industry experience is preferred.
• Strong people management and leadership abilities.
• Excellent communication and hospitality mindset.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Coach associates to apply brand behaviors for genuine connections.
• Leverage technology for seamless omnichannel shopping experiences.
• Hire and build a strong store team through training and development.
• Create an inclusive store culture where everyone belongs.
• Develop strong store operations, budgeting, and payroll processes.
• Promote in-store events and partnerships within the community.
• Use reporting tools to manage profitability and payroll.
• Oversee daily operations including opening and closing.

Skills

Retail leadership

People management

Customer experience

POS technology

Communication

Leadership

Hospitality mindset

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In this role, you'll have the opportunity to: Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. Use technology to provide customers with a seamless omnichannel shopping experience. Hire and build an effective store team through training, coaching, and talent development. Create an inclusive store environment for associates where everyone feels welcome and engaged. Develop a strong operational dynamic within the team to achieve store goals. Promote in-store community events and philanthropic partnerships. Use tools and reporting to oversee store profitability, effective budgeting, and payroll. Analyze reporting to develop short and long-term retail plans. Manage the day-to-day operations of the store, including opening and closing.

You’ll bring to the role

2+ years retail Store Manager or service industry experience (preferred) Brings a hospitality mindset when engaging with customers and associates Strong people management skills and an ability to develop talent Effective leadership, interpersonal, and communication skills Technology proficient and ability to operate a point-of-sale system Strong business acumen and ability to develop strategies and create action plans to drive results Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Location

Store 1405-West Farms-ANN-Farmington, CT 06032

Position Type

Regular/Full time

Pay Range

$60,940.00 - $73,130.00 USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Company Overview

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

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