Store Manager - Westfarms

Pandora A/S; Farmington (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Pandora A/S is seeking a passionate Store Manager to lead retail operations in Farmington, Minnesota. This role requires a proactive individual who can drive sales and foster a positive team environment. The ideal candidate will have a strong background in retail management, exceptional communication skills, and a commitment to customer service excellence.

Benefits

Competitive compensation package including base salary and bonuses

Medical, Dental, Vision, and Life insurance

401K plan

Growth opportunities through learning and development programs

Paid time off including vacation and holidays

Qualifications

• 3-5 years of experience as Store Manager in a high-performance selling environment.
• Ability to stand for extended periods and lift 50+ pounds.
• Strong communication skills and ability to connect with diverse teams.

Responsibilities

• Engage with customers and manage a team to drive sales.
• Provide coaching and real-time feedback to the team.
• Ensure timely implementation of promotional displays and operational processes.

Skills

Leadership

Communication

Analytical Thinking

Team Development

Customer Engagement

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, whilst taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note: This job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, operational processes, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, with a sense of care.
• The ability to connect with people at all organizational levels and charm an audience.
• Sharp business acumen and analytical thinking to deliver positive results.
• Talent in recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years old with proof of identity and eligibility to work.
• A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for extended periods and lift 50+ pounds.

We offer:

• A competitive compensation package including base salary and bonuses, 401K plan.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, anniversary gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• A PTO package including vacation, personal days, sick leave, birthday, celebration days, and paid holidays.

About Pandora:

Pandora is the world's largest jewellery brand, known for accessible luxury jewellery crafted from high-quality materials. Each piece is designed to inspire self-expression, sharing stories and passions. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and commits to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion in 2024.

Pandora’s recruitment process is transparent and fair, encouraging applicants to refrain from including identity-related elements such as photos, marital status, and age to ensure fairness.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ in Columbia, Maryland, 100+ in field roles, and over 3,900 in owned stores. The U.S. is Pandora’s largest market, with over 1,400 points of sale, including over 420 concept stores, most of which are company-operated.